Although corporate training often draws several training tips and strategies from the various effective teaching methods employed in schools and universities, there are certain major differences, especially in the context of the learners’ age-group. Corporate trainers deal with adult learners, who often come with years of former education and experience. Hence, training them can sometimes get tricky because adult learners always need a clear purpose to justify their attendance in the sessions, are more likely to question the trainers’ style, and are particularly driven by practical examples that they can relate with. Moreover, adult learners need to be involved in classroom discussions more frequently and the learning process has to be much more collaborative as opposed to an instructional approach. While not all of these differences are an issue for the trainer, sometimes handling difficult adult learners can become fairly challenging. For instance, highly experienced adult learners may be unwilling to un-learn, and thus frequently interrupt the trainer or oppose everything that s/he says during the session. An online specialised train the trainer program would typically explain the various strategies to deal with adult learners, especially the difficult ones. In the blog, we will briefly go through some of the ways that help trainers deal with difficult adult learners.
Usually, the circumstances in one session is very likely to be different from another one, as will be the nature of the ‘difficult’ learners. Therefore, there is no common ‘tool book’ or list of strategies that will work for all the learners. Hence, the trainer needs to know her/his learners well and then handle them accordingly. If someone is not focusing because of dire family issues, then being stern may not be the solution, and giving her/him some time to recuperate might work. In order to do this, the trainer needs to share a certain level of interpersonal connection with almost all the trainees.
Written By : Shivangi Chakraborty
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