Coaching and Mentoring Program

Develop meaningful and practical training program

Mode of Learning: Online

Location: Global

Course Description

Coaching and Mentoring

Coaching Skills for Managers, has been designed and developed as an online training program for professional wherein the participants will be acquainted with the skills to become a coach, who will be there to guide the learners rather than become instructors and merely instruct them.

Managers are increasingly expected to prepare manpower who are working with them and as such have powerful influence on their teams and the organization as a whole. The skill of coaching is in being able to ask questions that help people open up, and bring forth a wider circle of ideas and expertise. While authority is an important issue, it need not be an overwhelming obstacle, as long as there is genuine trust and respect in the working relationship. It is also a fact that coaching frequently takes place between peers or sometimes in case of higher strung bosses as well.

This Course will help you:

  • Understanding the effective use of conversation
  • Designing an outline on the accountability structure for action and outcomes
  • Development of direct reports and effective performance management reviews.
  • Delegating more responsibility
  • Active listening - Enhanced and better communication with distinct clarity
  • Challenging the thought process and assumptions
  • Supporting and engaging the participants by encouraging questions from their end.
  • Better self-awareness and goal setting capabilities
  • Giving specific feedback instead of making judgements

Main Features:

  • Coaching and its various aspects, which would help to produce leaders and team players both
  • Evaluation process- return on investment
  • Stages of development and setting goals, which would further enhance skill enhancement
  • Various types of listening and there benefits
  • Learning to manage in diversity, focusing mainly on high performance and improvements
  • Successfully learning to manage a team while handling conflicts and moving ahead with a proper action plan

Who Should attend:

  • Experienced Trainers
    • Corporate
    • Freelancers
    • Behavioural
    • Soft skills
    • Communication
    • Human Resource executives
  • Individuals who have a passion for teaching and training
  • Training Managers
  • Coordinators and Facilitators
  • Human Resource Specialists
  • Instructional Designers
  • Insurance Trainers
  • Voice and accent trainers
  • Process trainers


You receive:

  • Internationally accepted certificate from CTPD/ Asian College of Teachers
  • Industry-recognized certification
  • CTPD Certificates are nationally recognized verifications of skill or knowledge attainment based on generally-accepted skill standards for Training occupation.
  • Certifications usually include a combination of an examination, demonstration of skills, and/or experience requirements.

Next Step

To further your career opportunities while excelling in the various techniques of training you can also opt for the following program on completion of this level -

  • Facilitation Skills
  • Making Training Stick
  • Developing a Training Need Analysis

Credit system to earn your Diploma

Each 1-day face to face program comes with 1 credit and Specialised Short courses comes with 2 credits and our 4-5 days program comes with 4-5 credits. After you add 4 credits you are eligible for a Professional Diploma and with 10 credits you can earn Professional PG Diploma.


Participants will be asked to identify their personal learning objectives. The following are the areas to be covered in this training program thereafter.


Module 1 - Developing Coaching Styles

  • Manager as a Coach
    Coaching for Sales purpose
    Styles of coaching
    Using coaching to build confidence
    Team excellence
    Producing Leader
    Transition from Manager to a Sales Coach
    Principle of Coaching

Module 2 - Feedback for Managers

  • Giving and receiving feedback
    Observation for a manager
    Evaluation process
    Encouraging positive changes within a tram
    Put the skills into practice - Skill enhancement

Module 3 - Being a Coach

  • Analysing need
    Stages of development (PDP)
    Setting goals
    Understanding need analysis for team members
    Coach - Helping to be effective and productive in sales
    Skill development
    Traits of a Coach

Module 4 - Listening Skills

  • Listening to your team
    Listening to what it cannot be said
    Taking action
    Different types of listening

Module 5 - Handling Diversity

  • What is diversity
    Managing diversity
    Diversification in a workplace
    Approaches and Techniques
    Approaches for effective Coaching
    Focusing sessions for high performance and improvement
    Measuring benefits
    Motivation - A key to handle effectiveness
    Performance management through coaching
    Communication - Critical factor for professionals
    Handling conflicts
    Managing a team
    Developing action plan
    Implementation and evaluation


As soon as you have decided your preference date and signed up for the program, you will be given an access to our award winning LMS (e-learning) portal. This access will remain with you as long as your course duration. An online tutor will be assigned for you to clear your doubts and a large section of FAQ in the online LMS will also give you answers to your various questions.

First, you have to log in to the Module using your user ID and password issued by us to go through the content. The content requires reading and watching the respective videos. All courses are divided into subjects and laid over in a sequential manner for easy understanding.

Assessment comprises of MCQ and written assignments. All the MCQs are mandatory. MCQ’s can be self-checked. You will get only one attempt to answer the MCQ’s. After submitting all the MCQ’s you will get to see the score.

You can work around your study schedule as per your convenience and need to devote a couple of hours for the course you enrolled in. You will be given access to all the study materials and relevant resources. You may view the course materials on your own schedule.

You must plan to devote 2 – 3 hours per day. Since this is an online course you can study any time of the day. It may be helpful to sync your work (if you are working) and the course you have taken up, so you can prepare for each day accordingly.

You must plan to spend dedicated hours each week on reading, studying and completing assignments. An organized study schedule will allow you to stay on top of your course.

After you successfully complete an Online Short Course, you are eligible to receive your CTPD Digital certificate at no extra cost. If you wish to take a hard copy certificate, there will be additional charges. Typically Certificates are shipped within 3 weeks of submission of final writing assignment.

The online courses provided by us will develop your skills and demonstrate to your future employers that you have the current knowledge of the subject and have been certified by a trusted institution. We suggest you to include our Online Courses on your resume and staying connected with our alumni and placement cell will further boost your career prospects.

Dates and Fees

Admissions for online courses are rolling and you can start the course any day of the year. This online course will be available in the LMS for your access for 2 months.

Fees for this “Coaching Skills for Managers” is 8850 INR (inclusive of GST) / 150 USD / 120 GBP / inclusive of Tax.

  • Digital Certificate is free of cost
  • Hard Copy Certificate dispatch fee is separate
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© 2021 - Centre For Training & Professional Development (CTPD). All Rights Reserved. Centre For Training & Professional Development (CTPD) trading brand of TTA Training Pvt. Ltd (India) - CIN U80902WB2016PTC215839, Asia Teachers Training Co., Ltd (Thailand) - Registration No. 0105558193360 & Asian College Of Teachers Ltd (UK) - Company Number 9939942 & Asian College Of Teachers LLC, (USA) - Federal Tax Identification Number 30-1261596
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