Trainer Training Course

For Corporate Training | Leadership Training | Professional Training

Facilitation skills

Course Description

Facilitation Skills course is designed at Centre for Training and Professional Development, the training wing of Asian College of Teachers for new trainers which mainly focuses on how to facilitate rather than control, group decision-making and team interaction. It may seem difficult to make the transition from instructors or managers to facilitators without formal training

The online course has been tailor made and puts emphasis on core facilitation skills for any organizational understanding. It represents materials and ideas that have been tested and refined over several years of active facilitation in all types of settings.

  • Course Fee: 8,150 INR / 125 USD (both including service tax)
  • Duration: 2 months
  • Certification from: Asian College of Teachers, Training Qualifications, UK (TQUK), College of Birmingham (COB)

The modules in this program will equip you in

  • How to distinguish facilitation from instruction and training
  • How to identify the competencies linked to effective small group facilitation
  • The difference between content and process
  • The stages of team development and ways to help teams through each stage
  • Common process tools to make meetings easier and more productive

Course Curriculum

Course Curriculum

Defining Your Role

To begin, participants will explore the differences between facilitation, training, and chairing.

How Facilitators Work

Next, participants will explore key facilitation skills, levels of facilitation, facilitation language, and things to do to ensure facilitation success.

Establishing Ground Rules

In this part, participants will learn about ground rules, also known as norms. They will have to generate a list of ground rules for the remainder of the program.

Content and Process

While facilitators are responsible for the process, it is participants who are responsible for and manage the content. This session will explore the differences between these two aspects of a meeting.

Types of Thinking

Next, participants will learn about divergent thinking and convergent thinking, as well as the grey area (also known as the Groan Zone) between the two.

Handling Controversial Issues

In this part, participants will learn how to handle controversial issues in a neutral and professional way.

Communication Skills

This topic will explore the building blocks of good communication: active listening, questioning skills, probing techniques, and managing your body language.

Listening For Common Ground

For most people, it seems to be instinctive to try to find something in common with their fellow humans. This topic explores the importance of listening for common ground in facilitation.

Common Facilitation Techniques

This topic will emphasize about 16 important facilitation techniques. Then, participants will divide into groups to prepare and present a short demonstration on a chosen technique.

Providing Effective Feedback

Part of your role as a facilitator includes providing and accepting feedback. This part will give participants some tips on giving and receiving feedback. It will conclude with an exercise that will help them practice this skill.

Managing Divergent Perspectives

Next, participants will learn some ways to manage divergent perspectives. Then, they will apply their knowledge to a case study.

The Language of Facilitation

In this part, participants will learn about some communication elements that are unique to facilitation. Then, they will apply their knowledge to an interactive case study.

Building Agendas

Part of facilitating meetings is developing an agenda. This topic will outline a brief, easy process to help facilitators build a good agenda.

Dealing with Difficult Dynamics

In this session, participants will complete a mix and match exercise to identify possible difficult behaviors and ways to manage them. Then, participants will learn about and practice twelve easy, effective ways to intervene in a group discussion.

Building Sustainable Agreements

Getting a group to come to an agreement is not much good if that agreement is not supported by true consensus. This part will give participants ways to build sustainable agreements.

Stages of Team Development

Next, participants will learn about Tuckman and Jensen's Forming, Storming, Norming, Performing, and Adjourning model, which outline the stages of team development. Participants will also identify some ways to help groups through each stage.

Analysis Tools

The final session will introduce participants to two decision-making tools: SWOT analysis and force field analysis.

Program Wrap-Up

At the end of the course, students will have an opportunity to ask questions and fill out an action plan.

Certification

You receive:

  • Internationally accepted certificate from Asian College of Teachers (ACT)
  • Courses are endorsed by the prestigious Training Qualifications, UK (TQUK)
  • Additional Certificate from the famed College of Birmingham (COB)
  • COB and TQUK certifications give you an added advantage for your training career

Who should enrol in the course?

  • Aspiring Trainers
  • Instructional Designers
  • Training Managers
  • Human Resource Specialists
  • Coordinators and Facilitators
  • Insurance Trainers
  • Voice and Accent Trainers
  • Process Trainers
  • Training engineering, MBA students and for colleges, universities
  • Anyone who has got a passion and zeal towards any kind of training

How do I stay connected with ACT?

You can stay connected, lifetime, with us through our Face Book forum. Our Facebook group:

  • Posts regular updates on training and development
  • Creates polls and opinions
  • Gives you an opportunity to interact with our huge alumni base
  • Updates you with the recent happenings in the training industry
  • Feeds you with lot of information on training market
  • Creates a scope for interaction with lot of trainers, freelancers and people from the corporate world

How do I get Job Opportunities?

  • We post job vacancies regularly on our Facebook groups
  • We have an exclusive job portal dealing with vacancies on training, teaching, freelancing, soft skills trainer, full time corporate trainers and various other opportunities

What are my prospects for career growth?

ACT's program would equip you to:

  • Start your training career
  • Creates polls and opinions
  • Have a fair idea on how the training world progresses
  • Take up the challenge to look for training opportunities
  • Look for a career as a training co-coordinator
  • Start building you career in the area of training
  • Build confidence for soft skill trainings
  • With the certificate, a trainer ventures more into reputed organizations
  • Breakthrough for a candidate in training career with two important certificates.
  • The two international certificates give the candidate a huge mileage to start a training career

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